About this role
Remote Systems Analyst (L2) at FusionTek. Location: Stellenbosch or Africa. Role: managing tickets, resolving issues, administering infrastructure Requirements: CompTIA A+ or Network+ required, 3–5 years MSP IT support experience, strong Windows/macOS and Windows Server skills, working knowledge of SonicWall, Datto, Microsoft 365 and Intune; outstanding communication. Category: Information Technology Seniority: Mid Level Tools: Windows 10/11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall, Datto, Microsoft 365 Office Suite, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Autotask PSA, Hyper-V Certifications: comptia a+, network+, md-102 Commitment: Full Time Workplace: Remote Languages: English