About this role
Remote Systems Analyst (L2) at FusionTek. Location: Durban, KwaZulu-Natal, South Africa. Role: managing escalations, resolving issues, administering servers Requirements: 3–5 years MSP IT support experience, CompTIA A+ or Network+ required, MD-102 preferred, strong Windows/macOS and Windows Server skills, knowledge of SonicWall, Datto, Microsoft 365/Intune, Azure/AWS a plus. Category: Information Technology Seniority: Mid Level Tools: Windows 10, Windows 11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall, Datto, Microsoft 365, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Autotask PSA, Hyper-V Certifications: comptia a+, network+, md-102 Commitment: Full Time Workplace: Remote Languages: English