About this role
Remote Systems Analyst (L2) at FusionTek. Location: Midrand or Africa. Role: managing escalations, resolving issues, administering servers Requirements: CompTIA A+ or Network+ required, MD-102 preferred, 3+ years MSP IT support experience, strong Windows/macOS and Windows Server knowledge, SonicWall/Datto networking, Microsoft 365 and Intune, Azure/AWS and Datto BCDR/Autotask PSA experience preferred. Category: Information Technology Seniority: Mid Level Tools: Windows 10, Windows 11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall firewalls, Datto networking, Hyper-V, Microsoft 365 Office Suite, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Autotask PSA Certifications: comptia a+, network+, md-102 Commitment: Full Time Workplace: Remote Languages: English