About this role
Clinical Service Desk IT Analyst, Graveyard Shift at UCSF Career Site. Location: San Francisco or Brisbane. Role: taking requests, resolving issues, maintaining knowledge Requirements: 3+ years IT support, 1+ year Epic support, proficiency with Windows/macOS, mobile devices, ServiceNow, Active Directory, strong problem-solving and communication skills. Category: Information Technology Seniority: Mid Level Tools: Epic, Windows, macOS, iPhone, Android, ServiceNow, Active Directory Certifications: itil foundations, hdi support center agent, microsoft support, apple support Commitment: Full Time Workplace: Remote Languages: English