About this role
TCPS Analyst I at American Express. Location: Gurugram, Haryana, India. Role: managing calls, handling claims, processing refunds Requirements: Graduate with 0–3 years experience, ability to work in a 24x7 customer-facing call environment, strong English communication, attention to detail, multitasking, escalation handling, and decision-making. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Hybrid Languages: English