About this role
Cyber Expert Support Engineer - LATAM at Acronis. Location: Brazil or Colombia. Role: troubleshoot incidents, build relationships, coordinate teams Requirements: 2+ years in advanced technical support; fluent English; strong Windows, Linux, networking, security, and virtualization skills; good communication. Category: Information Technology Seniority: Mid Level Tools: Windows Server, Linux/UNIX, Security, Networking, Virtualization, MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers, Wireshark, tcpdump, iperf, Procmon, Process Explorer Certifications: comptia security+, red hat, linux Commitment: Full Time Workplace: Remote Languages: English, Spanish, French, Portuguese, German