About this role
2nd Line Customer Support Engineer (FiCo) (m/w/d) at Forterro. Location: Austria. Role: supporting cases, handling inquiries, improving satisfaction Requirements: FiCo support experience, strong communication, ERP knowledge, customer-focused, ability to collaborate with development teams. Category: Customer Service Seniority: Mid Level Tools: ERP systems, MyFactory, Ticketing system, Knowledge base Commitment: Full Time Workplace: Hybrid Languages: German, English