About this role
Claims Processing Coach BI & VAPS at Telesure. Location: Johannesburg, Gauteng, South Africa. Role: coaching consultants, developing training, analyzing performance Requirements: Provide coaching, training and QA for call centre consultants; analyze performance data, develop training, ensure compliance and improve customer experience. RE 5 required; Bachelor's preferred; 2+ years financial services experience. Category: Human Resources Seniority: Entry Level Certifications: re 5, short-term insurance Commitment: Full Time Workplace: Onsite Languages: English