About this role
Senior Researcher (Complaints and Customer Insight) at Essex County Council. Location: Chelmsford, England, United Kingdom. Role: leading research, translating insight, managing staff Requirements: Experience leading research and customer insight, mixed-methods analysis, root cause analysis, report writing, and line management; able to translate evidence into actionable recommendations. Category: Research and Development (R&D) Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English