About this role
Team Manager at Alorica Inc.. Location: Santo Domingo, Distrito Nacional, Dominican Republic. Role: supervising staff, coaching agents, managing performance Requirements: High school diploma or GED; experience managing a team (15+ employees) with strong communication, interpersonal, coaching, time management, and computer skills; completion of PRCU Team Manager curriculum within first year. Category: Customer Service Seniority: Mid Level Tools: Kronos Commitment: Full Time Workplace: Onsite Languages: English