About this role
Manager, Workforce at Intelogix. Location: Manila, National Capital Region, Philippines. Role: building schedules, managing adherence, supervising team Requirements: Minimum 3 years WFM in contact center, direct scheduling and real-time management experience, proficiency with WFM/scheduling tools, ability to manage adherence and intraday operations. Category: Business Operations Seniority: Mid Level Tools: Erlang C Commitment: Full Time Workplace: Onsite Languages: English