About this role
DSHS HCLA Field Operations Manager at State of Washington, WA. Location: Lacey or Olympia. Role: coordinating operations, translating policy, supervising staff Requirements: Nine years supporting service-delivery operations/contact-center environments, change management, data-driven decision making, program and policy interpretation, project management, and experience leading hybrid teams. Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English