About this role
Technical Service Delivery Manager at Valtech. Location: Skopje, /, Macedonia. Role: managing tickets, coordinating incidents, monitoring systems Requirements: Experience in IT service management/service delivery, strong knowledge of Jira/Jira Service Management and ITIL processes, familiarity with Azure, monitoring tools, incident response, and client-facing communication skills. Category: Information Technology Seniority: Mid Level Tools: Jira, Jira Service Management, Pingdom, Opsgenie, Azure, Confluence, Adobe Experience Manager, Sitecore, Contentful Commitment: Full Time Workplace: Onsite Languages: English