About this role
Deployment Operations & Customer Success Manager at Concourse. Location: New York City, New York, United States. Role: managing deployments, onboarding customers, building playbooks Requirements: 3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude. Category: Project and Program Management Seniority: Mid Level Tools: Claude Commitment: Full Time Workplace: Onsite Languages: English