About this role
Associate Service Operations Analyst at Rimes Technologies. Location: Manila, National Capital Region, Philippines. Role: managing exceptions, resolving incidents, supporting projects Requirements: Experience with BAU/exception management, SLA-driven client service, incident tracking, clear communication, and familiarity with UI platforms; JIRA and Microsoft Excel knowledge preferred. Category: Business Operations Seniority: No Prior Experience Required Tools: JIRA, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English