About this role
CRM Manager - Luxury retail at Chalhoub Group. Location: United Arab Emirates or Dubai. Role: leading strategy, optimizing journeys, analyzing data Requirements: 7+ years CRM/lifecycle marketing experience in retail/ecommerce; expertise in CRM strategy, personalization, segmentation, automation, A/B testing, analytics, and stakeholder management. Category: Marketing Seniority: Senior Level Tools: Salesforce Marketing Cloud, Salesforce Service Cloud, MoEngage, Braze Commitment: Full Time Workplace: Onsite Languages: English