About this role
Manager, Workforce Strategy & Capacity Planning (BPO Operations) at Gh. Location: Palo Alto, California, United States. Role: building models, shaping demand, reporting insights Requirements: Bachelor's preferred;5–8+ years workforce management/capacity planning experience;BPO operations experience;strong analytical modeling skills;experience with WFM tools and Tableau;AI and digital fluency. Category: Project and Program Management Seniority: Senior Level Tools: Tableau Commitment: Full Time Workplace: Hybrid Languages: English