About this role
Manager, IT Service Management at Onpoint. Location: Portland, Oregon, United States. Role: leading program, managing service, administering platform Requirements: 7+ years in IT operations/service delivery with 3+ years leading ITSM processes; ITIL 4 Foundation required; experience with enterprise ITSM platforms, SLA management, compliance in regulated environments. Category: Information Technology Seniority: Senior Level Tools: Ivanti, ServiceNow, Jira Service Management, Microsoft Intune, Microsoft Teams, Microsoft Outlook, CMDB Certifications: itil 4 foundation, itil 4 managing professional Commitment: Full Time Workplace: Onsite Languages: English