About this role
Customer Success Manager, Mid-Market at Triple Whale. Location: New York City or United States. Role: managing relationships, driving revenue, analyzing usage Requirements: Experience servicing e‑commerce customers (SaaS preferred), strong written/verbal communication, consultative account management, forecasting, product knowledge, and technical proficiency. Category: Customer Service Seniority: Mid Level Tools: Moby 2, LLM Commitment: Full Time Workplace: Remote Languages: English