About this role
Customer Operations Lead Specialist at SITA Switzerland Sarl. Location: Curacao, Curacao, CW. Role: Execute Customer Success Plan, Monitor service delivery, Coordinate issue resolution Requirements: 4-7 years in B2B customer-facing tech services; ITIL-based service management; CRM/ticketing experience; strong stakeholder management and communication. Category: Business Operations Seniority: Mid Level Tools: CRM, Ticketing systems, ITIL tooling Commitment: Full Time Workplace: Onsite Languages: English, Spanish