About this role
Technical Service Manager at Macquarietechnologygroup. Location: Melbourne, Victoria, Australia. Role: managing customers, leading implementations, resolving escalations Requirements: Experienced technical service manager with background in telecom/managed services or enterprise IT, strong stakeholder and escalation management, knowledge of networking, voice, data, cloud, SLAs and service delivery frameworks; ITIL/CCNA/CCNP desirable. Category: Project and Program Management Seniority: Mid Level Certifications: itil, ccna, ccnp Commitment: Full Time Workplace: Hybrid Languages: English