About this role
Team Lead at Enlightened. Location: Jersey City, New Jersey, United States. Role: overseeing team, monitoring calls, training personnel Requirements: Associates or 60 credit hours required; 1–2 years supervisory customer service/call center experience; proficient with Microsoft Office/Excel and CRM; strong leadership, communication, and coaching skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Microsoft Excel, CRM Commitment: Full Time Workplace: Onsite Languages: English