About this role
Senior Manager, Solutions Delivery at BCE - Bell Canada Enterprises. Location: Mississauga or Toronto or Montreal. Role: leading team, developing roadmap, managing delivery Requirements: 7+ years contact center/CCaaS experience, 5+ years people leadership, expertise with AI-driven contact center solutions, strong analytical, communication and project management skills, eligible for Federal Security Clearance. Category: Project and Program Management Seniority: Senior Level Tools: Genesys, Genesys Cloud, Amazon Connect, Nice CXOne, Google AI, CCaaS Commitment: Full Time Workplace: Hybrid Languages: English