About this role
Senior Engineering Support Manager at Libertyglobal. Location: Leeds, /, United Kingdom. Role: managing service, leading teams, resolving incidents Requirements: Proven experience managing technical support/managed services, owning SLAs/KPIs, leading distributed/offshore teams, strong incident and problem management (ITIL), producing service reports, and collaborating with engineering to transition solutions into run and maintain. Category: Information Technology Seniority: Senior Level Tools: GCP Certifications: itil v4 Commitment: Full Time Workplace: Hybrid Languages: English