About this role
Service Delivery Manager at Logicalis. Location: Singapore. Role: managing operations, owning escalations, driving improvements Requirements: Bachelor's degree required, ITIL Foundation, 5+ years delivering IT services, experience with ITSM platforms (ServiceNow, Remedy, Atlassian), strong English communication and reporting skills. Category: Project and Program Management Seniority: Senior Level Tools: ServiceNow, Remedy, Atlassian, ITIL, KEDB, KMDB Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English