About this role
Customer Success Manager, APAC at Aeris Communications Inc.. Location: Singapore or Japan. Role: developing plans, leading governance, coordinating teams Requirements: 7+ years customer success or related experience in telecommunications/IoT/SaaS; experience managing enterprise customers via partner channels; fluent Mandarin and English; experience with analytics, AI-enabled capabilities, and APIs; executive stakeholder management. Category: Customer Service Seniority: Senior Level Tools: APIs, AI Commitment: Full Time Workplace: Remote Languages: Chinese, English