About this role
Quality Assurance Manager at North South Consulting Group. Location: Camp Lejeune, North Carolina, United States. Role: developing quality, monitoring performance, conducting audits Requirements: Bachelor's degree, 3+ years QA/QC call center or customer service experience, experience developing scorecards and monitoring interactions, knowledge of quality methodologies, auditing and coaching skills. Category: Quality Assurance Seniority: Mid Level Certifications: lean six sigma Commitment: Full Time Workplace: Onsite Languages: English