About this role
Community Support Team Lead at Gn. Location: Chicago, Illinois, United States. Role: monitoring channels, responding publicly, creating content Requirements: 3+ years in social media/community or combined with technical/customer support; strong written communication, organization, judgment, troubleshooting, content creation; experience with Zendesk, Sprout Social, Microsoft Suite, and PowerBI. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Sprout Social, Microsoft Suite, PowerBI, Discord, Reddit, Twitter/X, Trustpilot, Google Reviews Commitment: Full Time Workplace: Onsite Languages: English