About this role
Operations Manager at Gdit. Location: Maryland or United States. Role: managing operations, leading team, implementing AI Requirements: Minimum 5 years managing call center operations, CMS/CMS policy knowledge, ACA familiarity, team leadership, Salesforce and MS Office proficiency, JIRA/SharePoint/Teams/Confluence experience, ability to obtain T4 Public Trust, U.S. residency requirement. Category: Project and Program Management Seniority: Senior Level Tools: Salesforce, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, JIRA, SharePoint, Teams, Confluence, AWS Commitment: Full Time Workplace: Remote Languages: English