About this role
Lead Customer Success Manager at DMed. Location: Tashkent, Tashkent Region, Uzbekistan. Role: onboarding clients, retaining clients, analyzing usage Requirements: Overseeing client onboarding and post-implementation support, ensuring retention and satisfaction, managing SLAs and escalations, analyzing product usage, working with CRM and analytics, and leading CSM process and team development. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: Uzbek, Russian