About this role
Customer Success Manager, Mid-Market at AlertMedia. Location: Austin, Texas, United States. Role: managing accounts, driving adoption, conducting QBRs Requirements: 2+ years CSM experience, experience with Salesforce, Excel, and Gainsight (a plus); strong communication, project management, analytical, negotiation, and account management skills. Category: Customer Service Seniority: Entry Level Tools: Gainsight, Salesforce, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English