About this role
IT Support Technician – Tier I at Lightspeed DMS. Location: Montevideo, Uruguay. Role: responding tickets, troubleshooting devices, managing accounts Requirements: 1–2 years help desk or IT support experience; familiarity with Windows, Microsoft 365, basic account management in Entra ID/Azure AD; strong communication and customer service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Windows, Linux, Mac, Entra ID (Azure AD), ServiceNow, Jira Service Desk, Zendesk Certifications: comptia a+, microsoft 365 fundamentals (ms-900) Commitment: Full Time Workplace: Onsite Languages: English