About this role
Customer Success Manager at Citian. Location: Washington, District of Columbia, United States. Role: managing relationships, ensuring retention, identifying upsell Requirements: 3+ years customer success experience (SaaS preferred); strong communication, retention and risk mitigation skills; ability to travel regionally and nationally; experience with public sector clients preferred. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English