About this role
Technical Account Manager at Zafran. Location: United States. Role: building trust, leading onboarding, troubleshooting scenarios Requirements: 4+ years in customer-facing technical roles; comfortable reading logs, understanding REST APIs, running trainings, and coordinating with product/support; experience with Jira, Salesforce, Zendesk, Notion preferred. Category: Customer Service Seniority: Mid Level Tools: Jira, Salesforce, Zendesk, Notion, Claude, REST APIs Commitment: Full Time Workplace: Remote Languages: English