About this role
IT Operations Help Desk I (Temporary Contract) at Bosch Building Technologies. Location: Toronto or Canada. Role: troubleshooting systems, configuring hardware, maintaining accounts Requirements: Provide level-1 IT and AV support, troubleshoot endpoints, mobile devices, networking and virtual desktops, manage help desk queues, provision devices via Microsoft Intune, maintain AD and Office 365 accounts, and produce user documentation. Category: Information Technology Seniority: Entry Level Tools: Microsoft Intune, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Office, Office 365, Active Directory, Virtual Desktops, AV systems Certifications: a+ Commitment: Full Time, Contract, Temporary Workplace: Hybrid Languages: English