About this role
Service Operations Specialist at VIVO MOBILE COMMUNICATION IBERIA, S.L.. Location: Madrid, Community of Madrid, Spain. Role: managing operations, analyzing feedback, improving service Requirements: Bachelor's degree, 3+ years customer service management experience, strong data analysis and problem-solving skills, English proficiency, experience with contact center/BPO preferred, willing to travel within Europe and China. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English