About this role
Intra-Day Analyst at Total Credit Services Limited. Location: Kingston, Kingston, Jamaica. Role: monitoring performance, managing staffing, preparing reports Requirements: 3+ years in workforce management, operations analysis, or contact centre analytics; advanced Microsoft Excel; experience with workforce management and BI tools; strong analytical and stakeholder management skills. Category: Business Operations Seniority: Mid Level Tools: Microsoft Excel Commitment: Full Time, Contract Workplace: Onsite Languages: English