About this role
Chat Host Team Manager at Rankgroup. Location: Quatre Bornes, Plaines Wilhems District, Mauritius. Role: leading team, monitoring performance, coaching hosts Requirements: Experience managing teams (preferably in online gaming or customer-facing roles), knowledge of bingo operations and live chat, proficiency with Microsoft Word/Excel and email, familiarity with Virtue Fusion/Salesforce advantageous, strong leadership and coaching skills; degree in management is a plus. Category: Customer Service Seniority: Mid Level Tools: Vaix, Microsoft Word, Microsoft Excel, Virtue Fusion, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English