About this role
Senior Technical Support Specialist at Northwestern University. Location: Chicago, Illinois, United States. Role: recommending technology, managing projects, troubleshooting issues Requirements: 3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards. Category: Information Technology Seniority: Mid Level Tools: Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint Commitment: Full Time Workplace: Onsite Languages: English