About this role
AVP, IT Service Management (ITSM) at MetLife. Location: Cary, North Carolina, United States. Role: leading strategy, driving operations, modernizing capabilities Requirements: Bachelor's or equivalent,10+ years in IT operations/service management,deep ITSM framework knowledge,ability to lead global teams,experience with ServiceNow and automation,stakeholder influence and risk management. Category: Information Technology Seniority: Senior Level Tools: ServiceNow Certifications: itsm Commitment: Full Time Workplace: Hybrid Languages: English