About this role
Customer Success Manager I at Imprivata. Location: Austin or Waltham. Role: monitoring metrics, managing engagements, driving adoption Requirements: Bachelor's degree in business,1+ years customer-facing or project role,experience with SaaS and healthcare preferred,proficiency with SalesForce.com,Gainsight and O365,strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: SalesForce.com, Gainsight, O365, Salesforce case management Commitment: Full Time Workplace: Hybrid Languages: English