About this role
(Senior) Customer Success Manager:in (m/w/d) at smartvillage GmbH. Location: Munich or Berlin or Cologne. Role: advising clients, closing contracts, managing events Requirements: 5+ years experience in hospitality, events, or customer success; training or degree in hospitality/tourism/event management or business; experience with PMS/CRM systems; German (C1) and English proficiency; strong communication and commercial mindset. Category: Sales Seniority: Senior Level Tools: PMS, CRM, HubSpot Commitment: Full Time Workplace: Hybrid Languages: German, English