About this role
Analyst II at Tetra Pak. Location: Pune, Maharashtra, India. Role: supporting endpoints, managing incidents, troubleshooting hardware Requirements: 10+ years IT end-user services experience, strong troubleshooting, ITSM/ServiceNow knowledge, Microsoft 365 and Windows support, stakeholder management, bachelor's degree in IT or related field. Category: Information Technology Seniority: Senior Level Tools: Windows 10, Windows 11, Microsoft 365, Microsoft Teams, ServiceNow Commitment: Full Time Workplace: Onsite Languages: English