About this role
Member Retention Specialist at AutoPayPlus. Location: Orlando, Florida, United States. Role: assisting members, documenting interactions, re-engaging members Requirements: 2+ years in customer retention/service/account management/collections or financial services; strong communication, problem-solving, CRM experience (Creatio, Salesforce, HubSpot); bilingual English/Spanish preferred. Category: Customer Service Seniority: Entry Level Tools: Creatio, Salesforce, HubSpot Commitment: Full Time Workplace: Onsite Languages: English, Spanish