About this role
Team Leader (m/w/d) Customer Service Ausgang (6527) at Home. Location: Baindt, Baden-Württemberg, Germany. Role: leading team, managing inquiries, improving processes Requirements: Lead and develop a 5-person customer service team, manage customer inquiries and escalations, meet quality and productivity targets, analyze KPIs, support process improvements; requires vocational commercial logistics training, MS Office and good English. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: German, English