About this role
CVC Nâng cao chất lượng dịch vụ và trải nghiệm khách hàng at VPBank. Location: Hanoi, Hanoi, Vietnam. Role: improving service, designing journeys, analyzing feedback Requirements: 3+ years in banking/related field, 1+ year in sales/service management or CX, SME banking knowledge, change leadership, decision-making, training and process improvement skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: Vietnamese