About this role
Merchant Support Specialist APAC at Unlimit. Location: Shanghai, Shanghai, China. Role: managing merchants, troubleshooting issues, monitoring payments Requirements: Bachelor's preferred, 1+ year in account management or customer support (payments/banking preferred). Native-level Mandarin and proficiency in English, strong problem-solving, Microsoft Windows/Office and web browser skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office, Chrome, Safari Commitment: Full Time Workplace: Hybrid Languages: Chinese, English