About this role
Senior Lead, Customer Success Training at Jane. Location: Canada. Role: leading team, delivering training, building content Requirements: 3+ years in training/L&D or instructional leadership in support, customer success, or SaaS; experience managing trainers, designing onboarding and product training, LMS delivery, and using data to inform programs. Category: Human Resources Seniority: Mid Level Tools: HelpScout, Talkdesk, Learning Management System Commitment: Full Time Workplace: Remote Languages: English