About this role
Director, Mid-Market Customer Success at Dscout. Location: United States. Role: improving renewal, driving expansion, managing team Requirements: 7+ years in SaaS customer success or account management, 2+ years managing teams, expertise in retention/forecasting, strong communication and data-driven decision making. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Claude Cowork, Gong Commitment: Full Time Workplace: Remote Languages: English