About this role
Guest Experience Management Internship (f/m/x) at Joivy. Location: Milan, Lombardia, Italy. Role: analyzing feedback, creating reports, monitoring kpi Requirements: 6-month internship; conduct customer surveys and feedback analysis, create reports, monitor NPS/CSAT; Italian native or C2 and fluent English; good Microsoft Excel skills; preferably degree. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Office Commitment: Internship Workplace: Hybrid Languages: Italian, English